Starting Sunday, phone prices will look a little less fake in the U.S. That’s when AT&T will follow the lead of its competitor T-Mobile in offering lower prices to subscribers who bring their own phones to the carrier—and giving existing subscribers a discount
See how many nice things I can say about AT&T when it does something legitimately consumer-friendly? In this case, it’s giving customers a break on the monthly rate if they bring their own device or keep an old one after concluding a contract—following T-Mobile’s lead in separating hardware and service pricing. If you’re an AT&T subscriber, does this make you more inclined to stick with the company?
In conversations and blog posts over the future of music, Spotify has often served as a convenient punching bag. In concept, this Swedish startup can seem to threaten the entire existing music business model by letting people stream the songs of their choice…
At the Disruptive Competition Project, I say some nice things about Spotify’s belated move to uncloak how much an artist—or, to be more accurate, an artist’s label—should expect to get per stream, and quote a few people more acquainted with the music business who also like it.
As you puzzle over backup, think about what’s most likely to wipe out your data.
At USA Today, I answer a reader’s question about replacing a now-shuttered Comcast backup service with another question: Are you worried about losing individual files, or your entire computer? In one case, you can get by with the backup tools built into Windows and OS X; in another, you need to look such third-party options as the four I profile here (Backblaze, Carbonite, CrashPlan, and Mozy). So anyway - what’s your backup solution?
If you shop with care and live in a WiMAX coverage area, the Freedom Hub Burst wireless router can be a useful, albeit limited, fill-in for residential broadband.
My latest review at PCMag.com. FreedomPop has a decent and ridiculously cheap broadband service, but the company needs to rethink how its site presents its service. I can’t remember being more annoyed at the steps involved in merely checking the price of a service. Should I have let that bug me as much as it did?
Last Friday brought reports that Comcast had begun seeking counsel on the finer points of it possibly buying Time Warner Cable. Comcast is the biggest cable operator in the United States and TWC is the second-biggest.
If Comcast or Time Warner Cable is your local cable monopoly, should you care if the former buys up the latter and leaves you with the same number of TV-service choices as before? Yes, as I explain in this post at the Disruptive Competition Project.
Wireless carriers don’t always make it easy to bring your own phone.
A USA Today reader asked if he could bring his out-of-service, paid-up Sprint iPhone to another carrier. It turns out that he can… but the Sprint resellers that allow this aren’t allowed to advertise the fact.
I have a crazy request for the wireless industry: I want to see the carriers provide a fast, reliable signal to my phone–and not much else.
In which I draw together two trends, or at least trendlets, to come up with a cautiously optimistic conclusion about the state of the wireless industry. Did I not bring enough of my usual cynicism to this post?
TUCSON—There’s little that the tech industry can’t do… if only the rest of us would leave it to its own devices. That was one conclusion I could not help drawing at times from Techonomy 13…
An essay written after I got home from Techonomy, sparked by some of the wilder predictions and promises made on the stage there. I can’t quite bring myself to buy into the “the future will be awesome if we just let the techies innovate unhindered” ideology—even though I kind of hate finding myself that close to agreeing with cranks like Evgeny Morozov.
Here are some tips about reporting people who post abusive material on Twitter and Facebook.
In my USA Today Q&A, I uncover one case of poor documentation and one outright bug in the abuse-reporting systems at Facebook and Twitter. Have you had to use either remedy? Did it get the problem solved?
In retrospect, the technology industry must have seemed so trusting of the government just a year ago. Back then, hardly any big-name firms produced “transparency reports” outlining how many law-enforcement inquiries they received…
At the Disruptive Competition Project blog, I take a look back to see how tech companies’ responses to government surveillance have evolved over the last year. It’s been fascinating to see these firms get a little radicalized. Even if some or all of this outrage is self-serving, I still appreciate the end results: more secure systems and stronger resistance in the courts and Congress to the NSA’s overreach.